Lately I have been looking into and playing around with the Google App Engine. In this post I want to give a little introduction to the Google App Engine, why it can be interesting and how to work with it.
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Posts Tagged ‘Support’
Free Java hosting with the Google App Engine
February 4th, 2010 by Tom van Zummeren(http://blog.jteam.nl/2010/02/04/free-java-hosting-with-the-google-app-engine/)
A new and improved Spatial Solr
November 18th, 2009 by Preeti Gholap(http://blog.jteam.nl/2009/11/18/a-new-and-improved-spatial-solr/)
Introducing the Solr Spatial Plugin
What do a directory services company, a wholesaler of bathroom fittings, a social events guide, an oceanographic data centre and the pan-European library initiative have in common? They all need to offer their clients the ability to search and filter results within a flexible geographic area, defined by the user.
With a variety of businesses needing to customize search results to the preferences of a narrowly targeted audience, there’s an increasing demand for incorporating geographical location information into standard search functionality.
In response, JTeam has recently launched the Solr Spatial Plugin (SSP): a free, standalone, enterprise-ready plugin enabling location based search, built on top of the open source project Apache Solr.
Evolution of a support process (part 2)
October 1st, 2009 by Dennis de Boer(http://blog.jteam.nl/2009/10/01/evolution-of-a-support-process-part-2/)
This blog entry is part 2 out of the series, where I discuss the process to structure support and maintenance work, at JTeam.
In the previous part (part 1) of this series, I’ve discussed our first setup for a support structure in our company. As I said, this setup is not used anymore due to several reasons. In this blog post, I’ll clarify these reasons and take you in on our second setup of the support structure.
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Evolution of a support process (Part 1)
September 23rd, 2009 by Dennis de Boer(http://blog.jteam.nl/2009/09/23/evolution-of-a-support-process-part-1/)
This blog entry discusses the internal process at JTeam to structure our support and maintenance work, and at the same time exceeding the client’s expectations.
As you might know, if you are a regular reader of this blog, JTeam is a software development company. We develop enterprise applications for our customers. See for example our blog post about the Paazl project for a description of one of our projects. After implementation, these applications often will be maintained and developed further by the customer’s own development team or is being outsourced. There are however some projects which stay at JTeam. We keep on maintaining the project and implement new features.
These kind of projects require a different type of development and management process than the other projects. Especially the support work for these projects (i.e. bugfixing) is something that involves a whole different approach.
Here at JTeam we’re constantly looking for ways to improve our development and management processes. This is why we wanted to create a better way to handle these support issues.
This blog entry discusses this process. It will feature multiple parts, so you can follow our strategies and conclusions. Maybe it will help you to find the perfect process for your own business.